Terms of service

Effective Date: 01/01/2024

Welcome to Talio. These Terms of Use (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By using Talio’s Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

1. Description of Service

Talio is designed to streamline the research process, making it more efficient and effective. One key feature of our platform is Talio's seamless integration with most online meeting platforms, enabling our intelligent bot to effortlessly join your interviews and focus groups.

Key features of Talio include:

  • AI Transcription:
    • Automatic Transcripts: Receive accurate, real-time transcripts of your online focus groups/interviews.
    • Summaries: Get concise summaries of key points discussed during your sessions.
    • Insights and Topics: Identify important insights and relevant topics from your discussions.
    • Quotes: Extract meaningful quotes to highlight significant parts of your conversations.
  • Topic Analysis:
    • Coding (Topic Analysis): Utilize AI-powered coding to perform in-depth topic analysis and categorize your open ended responses effectively.

2. Usage Limitations

By using Talio’s Services, you agree to:

  • Use the Services only for lawful purposes and in accordance with these Terms.
  • Not engage in any activity that disrupts, interferes with, or adversely affects the Services or other users’ enjoyment of the Services.
  • Not attempt to gain unauthorized access to any part of the Services, other accounts, systems, or networks connected to Talio.

3. Privacy Policy

Your privacy is important to us. For information about how we collect, use, and protect your personal data, please review our Privacy Policy available here. By using our Services, you consent to the practices described in our Privacy Policy.

4. Expected Procedures and Liability

Maintenance Windows: Talio may have scheduled maintenance windows during which the Services may be temporarily unavailable. We will endeavor to minimize downtime and notify users in advance of any scheduled maintenance.

Limitation of Liability: Talio is not liable for any indirect, incidental, special, or consequential damages arising out of your use or inability to use the Services.

5. Payment Policy

Subscriptions and Payments: By subscribing, you agree to pay all applicable fees as described at the time of purchase. Payment is processed through PCI-compliant payment providers.

Failure to Pay: If payment is not received within the specified period, we reserve the right to suspend or terminate your access to the Services.

6. Modifications to the Terms

Talio reserves the right to modify these Terms at any time. We will notify you of any material changes by posting a notice on our website or through the Services. Continued use of the Services after any changes constitutes your acceptance of the new Terms.

7. Termination

Talio may suspend or terminate your access to the Services if you violate these Terms. Upon termination, you must cease all use of the Services and delete any content downloaded or obtained from the Services.

8. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of Ireland. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the Republic of Ireland.

9. Contact Information

If you have any questions about these Terms, please contact us at ciaran@talio.ai.


By using Talio’s Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.

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